Everyone wants to feel that others are listening to them. But, most of us do not learn to listen. We learn to speak. All parents are excited when their children say their first words. We take speech in school. But, for most student workers, listening to their customer or managers is very important. Active listening is an essential skill needed by student workers. In the graphic below, The Center for Creative Leadership, lists seven key active listening skills.
1. Adapted from the Center for Creative Leadership: "Coaching Others: Use Active Listening Skills"
Please review this video which gives examples of how you can improve your listening skills by practicing Active Listening techniques.
1. Adapted from MindTool Videos: "Improve Your Listening Skills with Active Listening."